Privacy Policy

1. Information Collection

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Account Information: Name, email address, phone number, company information
• Payment Information: Billing address, payment method details (processed securely through Stripe)
• Content: Articles, product descriptions, and other content you create using our platform
• Communications: Messages, feedback, and support requests

Usage Information

• Platform Usage: Features used, content created, time spent on platform
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Access times, pages viewed, clicks, and other interactions

2. How We Use Information

We use the information we collect to provide, maintain, and improve our services.

Service Provision

• Process your account registration and manage your subscription
• Provide AI-powered content generation and SEO optimization tools
• Enable WordPress integration and content publishing
• Process payments and manage billing

Communication

• Send service-related notifications and updates
• Respond to your support requests and inquiries
• Send marketing communications (with your consent)
• Provide customer service and technical support

Analytics and Improvement

• Analyze usage patterns to improve our platform
• Develop new features and functionality
• Conduct research and analytics
• Ensure platform security and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

• Payment Processing: Stripe for secure payment processing
• Email Services: For sending notifications and communications
• Analytics: Google Analytics for usage insights (anonymized data)
• Cloud Storage: Secure cloud providers for data storage

Legal Requirements

• Comply with legal obligations and court orders
• Protect our rights, property, and safety
• Prevent fraud and ensure platform security
• Respond to government requests when required by law

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

4. Data Security

We implement industry-standard security measures to protect your personal information.

Technical Safeguards

• Encryption: Data encrypted in transit and at rest using SSL/TLS
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Infrastructure: Hosted on secure, monitored servers
• Regular Updates: Security patches and updates applied promptly

Administrative Safeguards

• Employee training on data protection and privacy
• Regular security audits and assessments
• Incident response procedures
• Data breach notification protocols

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. User Rights

You have certain rights regarding your personal information, which may vary depending on your location.

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• View and update your account information

Correction and Updates

• Correct inaccurate or incomplete information
• Update your account preferences
• Modify your communication settings

Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data
• Object to certain uses of your information

Opt-out Rights

• Unsubscribe from marketing communications
• Disable cookies and tracking
• Manage your privacy preferences

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze platform usage.

Types of Cookies

• Essential Cookies: Required for platform functionality and security
• Analytics Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with consent)

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

7. Third-Party Services

Our platform integrates with third-party services that have their own privacy policies.

Integrated Services

• Stripe: Payment processing and billing
• WordPress: Content publishing integration
• Google Analytics: Usage analytics and insights
• Email Services: Communication and notifications

We encourage you to review the privacy policies of these third-party services.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

Retention Periods

• Account Information: Until account deletion or 3 years of inactivity
• Content: Until you delete it or close your account
• Payment Records: 7 years for accounting and tax purposes
• Support Communications: 3 years for service improvement

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this privacy policy or our data practices, please contact us: